Publications

The list below shows the publications we have available for you to download for free.

Most of them are in PDF format. To view these files you will require a copy of Adobe Acrobat Reader.
You can download Adobe Acrobat Reader free from the Adobe website: www.adobe.com

Tenancy & Other Management Policies	Reports for WM Housing Group and Asssociations
Aids and Adaptations Anti-Social Behaviour (ASB) Asbestos Management Car Parking & Garages Compensation Compliments, Comments and Complaints Customer Involvement Data Protection Domestic Abuse Enabling Independance Estate Management Home Owners Management Services Lettings Management Rent & Service Charge Collection and Arrears Recovery Rent Setting Repairs & Maintenance Safeguarding Children & Vulnerable Adults View the current performance against service standards of our Associations: Whitefriars Housing : April 2011 - September 2011 April 2011 - June 2011 April 2010 - September 2010 Harden Housing : April 2011 - September 2011 April 2009 - March 2010 Nexus Housing : April 2011 - September 2011 April 2009 - March 2010 Kemble Housing : April 2011 - September 2011 April 2009 - March 2010	Harden Housing Annual Report 2011 Kemble Housing Annual Report 2011 Nexus Housing Annual Report 2011 Whitefriars Housing Annual Report 2011 WM Housing Group Annual Report 2010 Harden Housing Annual Report 2010 Kemble Housing Annual Report 2010 Nexus Housing Annual Report 2010 Whitefriars Housing Group Annual Report 2010 WM Housing Corporate Brochure 2010 WM Housing Corporate Plan WM Housing Residents Corporate Plan Young People Digital Communications Report 2011 Our Group wide magazine View Winter 2011 View Summer 2011 View February 2011 Insert : Discover a Brand New World Leaflet View Autumn 2010 Local newsletters for our associations Whitefriars TALK Winter 2011 :: Little Park Street :: Riley Square :: St James :: Torrington Harden Herald Autumn 2011 Kemble News Autumn 2011 Nexus News Autumn 2011 >> View past issues here