Career opportunities with us are varied. We employ 1000 people across a wide range of disciplines from customer services to grounds maintenance, regeneration to finance, IT to community engagement, to name just a few.
You may start with us as an apprentice or as a senior manager; full time, part time or in a job share role. And if you join us, you’ll receive the training and support you need to shine in your role.
We’re keen to recruit people who share our values and want to create places where people are proud to live and work. If you’re interested in joining our team, take a look at our vacancies.
Salary: Salary: Band E £31,199 - £35,504 per annum, depending on experience
Expiry date: 02/06/2017
We are looking for an experienced Technical Officer with the skills and knowledge required to co-ordinate employees and resources effectively, improve first time fix performance, reduce duplication, improve quality and reduce the requirement for follow on repairs.
Salary: Salary: Band D ££24,181 - £25,722 per annum
Expiry date: 31/05/2017
Supporting the provision of a high quality income management service, you will also work in partnership with the Customer Service Centre to manage the rent and service charge accounts from beginning to end. In this key role you will promote tenancy sustainment by supporting an accurate, sensitive and responsive rent enquiry and information service together with representing Whitefriars Housing at County Court and initiate possession and court action.
Customer Service Advisor Opportunities
Location: Solihull and Birmingham (Birmingham Business Park)
Salary: Salary: £19,615 per annum
Expiry date: 29/05/2017
Proactive in your approach you will respond to service requests, conduct surveys and act proactively contacting customers with low level debt. Tactful and helpful at all times, you will help us to promote customer involvement by engaging customers in the service and seeking their views on service delivery and improvements.
Administration Officer - Repairs Team
Salary: Salary: B £17,241 per annum, pro rata
Expiry date: 30/05/2017
In this varied role the successful candidate will be working as part of the repairs team, providing clerical and administrative support. Duties will include minute taking, data entry, letter writing, arranging meetings, taking calls and generally supporting the Maintenance Surveyors in administrative duties.
Home Ownership / Leasehold Officer
Salary: Salary: £24,181 to £28,474 per annum, Band D
Expiry date: 05/06/2017
Family Optima’s Home Ownership Team provides customer-focused services for leaseholders and shared owners. Reporting to our Home Ownership Team leader you will provide a range of specialist services, including advice and support on leasehold management, service charges and income collection for our leasehold portfolio in Birmingham.
Trade Engineer - Plumber
Salary: £29,301 per annum
Expiry date: 29/05/2017
We are looking for a Support Technician to provide technical, operational and administrative support in the delivery of repairs, voids and planned maintenance services for HomeWorks.