Report it

A person on the phone dealing with an enquiry

The best way to report a problem is to call our customer service centre. Visit the Report It section to find out how we deal with your most common concerns - repairs, anti-social behaviour and complaints.

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Rent and payments

Computer keyboard with a payment key

Check your rent or service charge balance, or make a payment, by signing into My Account. Visit our our rent and payment section for more advice including what to do if you are having trouble paying.

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Help and advice

A member of staff offering help and advice

Drop by our Help and Advice centre for any questions related to your tenancy, lease, managing your home, guidance on living in your community and our contact details.                                                                                                          

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Getting involved

Group shot of multiple people at an event

We’re committed to providing opportunities for our customers to have their say in how our services are delivered.

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Energy and environment

Children playing on a bouncy castle

We are helping hundreds of customers every year to reduce their energy consumption and help the environment. 

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WM World

WM World, coming soon

Later this year we're launching an interactive game called WM World. For every task you complete, you earn points, and points mean prizes!

Coming soon