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How we are doing

photo : people

Compliance and regulation, performance figures and benchmarking, impact on communities and more can be found in this section.

Monitoring our performance

Effective performance management and our customer scrutiny arrangements help to drive VfM in our service delivery. The scrutiny panels scrutinise services and work with the boards of management and staff to improve services where they do not meet customers’ needs or our standards of service. Scrutiny videos : part 1 :: part 2 :

Performance is reported to customers quarterly via our websites

 
  • Whitefriars Housing
  • Optima Housing
  • Kemble Housing
  • Nexus Housing
  • Family Housing
  • Signature Homes
  • Spectrum Development Partnership
 
One Parklands :: Rubery :: Birmingham B45 9PZ :: T 0121 457 4602 :: E info@wmhousing.co.uk
 
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