WM Housing Group is a business on the move. Since the formation of West Mercia Homes in 1998, we have grown steadily through careful alliances and acquisitions. We now employ over 1,000 members of staff and manage more than 30,000 homes across Herefordshire, Worcestershire, Birmingham, Coventry and the wider West Midlands. We’re a strong, innovative and reliable partner in a climate of change and opportunity.
We believe in providing decent homes and delivering much more than just housing:
- Our strength is our experience, expertise and reliability that comes from working together
- Our aim is to be more than a landlord by creating places where people are proud to live and work
- Our commitment is to provide high-quality homes for all tenants, leaseholders and shared owners.
Through our membership and leadership of the Spectrum Partnership, we are one of the region’s leading housing developers.
WM Housing Group Limited is a Charitable
Registered Society in England, number 28654R.
Our registered office is
Birmingham Business Park
Family Housing Association (Birmingham) set up by CHAS, the Catholic Housing Aid Society1964
Harden Housing Association established1968
St. John Kemble Hereford Association established. The association takes its name from an English Roman Catholic martyr1972
Worcestershire Housing Association is established1974
Harden Housing Association and St. John Kemble Hereford Housing Association boards form West Mercia Housing Group1998
Optima Community Association created as a partial stock transfer of five city centre estates from Birmingham City Council1999
Worcestershire Housing Association joins West Mercia Housing Group1999
SHYPP (Supported Housing for Young People Project) is set up to deliver a new project for 16-25 year olds1999
Coventry City Council transfers their housing stock to form Whitefriars Housing Group2000
Worcestershire Housing Association changes name to Nexus Housing2003
Whitefriars creates the Homeworks brand for their repairs service2004
SHYPP became part of St. John Kemble Hereford Housing Association2004/2005
St. John Kemble Hereford Housing Association changed their name to Kemble Housing2005
West Mercia Homes was established with the stock transfer of Harden, Nexus and Kemble properties2005
West Mercia Housing Group appointed as government Homebuy Agent (Home2Own) for Herefordshire and Worcestershire in the next 3 years2005
Spectrum Development Partnership launched and West Mercia Housing Group is the lead partner.
Repairs contact centre for Harden, Kemble and Nexus established2007
Whitefriars joins West Mercia Housing Group2008
A repairs contact centre lauched for Whitefriars customers2009
Kemble's MediaSHYPP project launches as a social enterprise2010
West Mercia Housing Group changes name to WM Housing Group2010
West Mercia Development Ltd (WMDL) operating as Signature New Homes2011
Harden Housing Association merges with Optima Community Association2012
Optima Community Association joins WM Housing Group.
WM Housing Group secure bond investment of £160m2012
West Mercia Homes formed as a legal entity responsible for Kemble, Nexus and Harden properties. Known to customers as Kemble, Nexus and Optima2013
Family Housing Association (Birmingham) joins WM Housing Group2014
Customer service centre relocates to our new central services office at 4040 Lakeside, Birmingham Business Park.
We begin to reshape our services, encouraging those who can, to self-serve online, freeing up time for colleagues to support customers in their neighbourhoods.2015