West Mercia Homes Customer Panel

The Customer Panel offers the opportunity for West Mercia Homes tenants and leaseholders to meet on a regular basis with West Mercia Homes staff and have a direct influence over West Mercia Homes decisions that affect the way that it delivers its services to customers.

The Panel also helps ensure that West Mercia Homes meets the requirements of the Customer Involvement & Empowerment Standard by overseeing the delivery of West Mercia Homes Customer Involvement action plan.

Being a member of the Customer Panel gives you your chance to have your say, influence change, lead on innovation and look at new ways of working to improve the services for all our customers.

Our Customer Panel meets every three months and is not only a good way of gaining more understanding about how West Mercia Homes works, but is also a great way of meeting new people and making new friends

We are currently recruiting to the Customer Panel

We currently have vacancies on the Panel and we are looking for enthusiastic and motivated customers to get involved. For more information please contact Carol Houlston, Senior Housing Officer on 0300 7906 555 or email carol.houlston@wmhousing.co.uk

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