Our offices


We encourage our visitors and staff to walk, cycle and use public transport, where possible, as part of a healthy lifestyle and our action plan to improve sustainable travel choices which has been developed as part of the Smart Network, Smarter Choices project.

Here are some useful apps and websites to help you plan your journey.

Plan your journey using public transport by using the Network West Midlands Journey Planner.

Family and Optima

Family Housing Association and Optima Community Association, St Thomas House, 80 Bell Barn Road, Lee Bank, Birmingham B15 2AF.

Opening hours 9am to 5pm Monday to Thursday. 9am to 4pm Friday.

West Mercia Homes

West Mercia Homes, Apex 2, Apex Park, Wainwright Road, Worcester WR4 9FN.

Opening hours 9am to 5pm Monday to Friday.

Please note that this office is closed to the public from 1st October 2018 until 3rd December 2018 while essential refurbishment work takes place.


Whitefriars Housing, 9 Little Park Street, Coventry CV1 2UR

Opening hours 9am to 4:30pm Monday to Friday

WM Housing


Please note, this office is not open to customers.

4040 Lakeside, Solihull Parkway, Birmingham Business Park, B37 7YN.


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