Save energy

To save money from your energy bills, contact us for a home energy advice home visit and see our advice below.

You can also read more on energy saving tips to help keep costs down.

We are committed to providing energy-efficient homes and supporting low-carbon living for our communities. Through our own premises, working methods, partners and suppliers, we also strive to be an environmentally aware business.

We have a group-wide sustainability strategy, which sets targets to reduce our carbon footprint and environmental impact. We are also measuring our progress through the housing sector’s SHIFT accreditation, which will verify our actions and improvement as well as allowing us to benchmark against others in the sector: To help us, we have a wide and growing range of partnerships, including:

We strive to make homes and other buildings as energy efficient as possible. Measures include:

  • external, loft and cavity wall insulation
  • condensing boilers and thermostatic radiator valves.
  • solar panels
  • air source heat pumps
  • rainwater harvesting
  • low energy lighting.

We actively seek new funding and technologies to support further energy efficiency.

Energy used at home accounts for more than a quarter of all UK Carbon Dioxide emissions, which contribute to climate change. Making your home more energy efficient will cut both carbon emissions and bills. Request a smart meter from your energy supplier

To do this, you can:

  • Turn down the heating thermostat – just 1°C could take up to 10% off your bill.
  • Close curtains at night to stop heat escaping through windows.
  • Tuck curtains behind radiators to keep heat in.
  • Use the 30°C setting on your washing machine.
  • Put a full load into the washing machine.
  • Switch lights off when you leave a room.
  • Use long-life, low-energy light bulbs.
  • Switch off appliances off completely, rather than leaving them on standby.
  • Use WM’s energy comparison service to review your gas and electricity supplier.

In the first instance, please contact us to find out who can help you reduce your energy and water bills.

You can also visit:

Useful links:

You can read more energy advice here

Smart meters are the new generation of gas and electricity meters which will replace the traditional meters in our homes. Every home in England, Scotland and Wales will be offered a smart meter by their energy supplier, at no extra cost, between now and 2020.

Smart meters will enable you to see exactly how much energy you’re using, as you use it, and what it is costing in pounds and pence. This will help you to stay more in control of your energy use.

Smart meters take regular readings and share these wirelessly, through a secure network, with your energy supplier. You can choose to send this information daily, weekly or even half hourly.

This means your bills will be accurate, not estimated, and you will no longer need to have manual meter readings.

Along with your smart meter, you will receive an in-home display, a handheld digital device that shows exactly how much energy you’re using and what it is costing in near real time.

In the future, smart meters will make switching between suppliers, or between credit and prepay, quicker and easier. If you are a prepay customer, you will also be able to top up online or via mobile phone.

Energy suppliers are installing smart meters for their customers at different times. When you are eligible to get a smart meter can depend on many different factors, such as the age of your existing meter and the type of housing you live in. Your supplier will be in touch to arrange an appointment when they are ready to install yours.

Smart Energy GB is the voice of the smart meter rollout. It’s their task to help everyone in Great Britain understand smart meters, the national rollout and how to use our new meters to get our gas and electricity under control.

The benefits of smart meters are also reduced energy bills and better payment flexibility. Smart pre-pay meters can be topped up by phone, text, online, or cash – no more cards or keys.  Contact us if you haven’t already got a smart meter and would like one.

For more information about smart meters and how they can help you visit

To reduce the amount of waste going to landfill, you can:

  • Keep a recycling container next to your waste bin.
  • Freeze food you won’t eat in the next few days or try different recipes for leftovers.
  • Using paperless, online billing.
  • Avoid junk mail by registering for free with the Mail Preference Service.
  • Reuse plastic carrier bags or switch to reusable fabric shopping bags.
  • Compost food and garden waste.

To play our part in reducing waste, we:

  • Offer energy advice services, events, visits and information through our websites, newsletters and rent statements.
  • Use recycled materials for improvements.
  • Recycle rubble from demolition.
  • Re-use tree chippings as much for shared gardens.
  • Recycle materials from heating systems when they’re replaced.
  • Recycle glass, plastic, paper, batteries, toner and printer cartridges.
  • Donate leftover decorating materials and unwanted furniture to local charities.
  • Recycle or safely dispose of IT and electrical waste and office furniture.

To save water and money on water bills, you can:

  • Make sure taps are turned off properly.
  • Only boil as much water as you need in the kettle.
  • Put lids on saucepans and only use enough water to cover the food.
  • Take a shower instead of a bath.
  • Turn off the tap while brushing your teeth or shaving.
  • Wash vegetables in a bowl rather than under a running tap.
  • Use waste water from washing up on your garden or house plants.

To help residents reduce water use and bills, we:

  • Fit dual flush cisterns and water-efficient showers as standard.
  • Work in partnership with local water companies to reduce water use through:
    • water saving tips
    • water saving devices
    • installing water meters
    • offering low-use tariffs to eligible households
    • debt support services.

Useful links:

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