Job coaches

West Mercia Homes  is a proud member of the Fusion Group; a collaboration of local Housing Associations and Community Service Providers that has secured ESF and Big Lottery Funding to deliver Employment Support across Worcestershire.

West Mercia Homes now has a Fusion Job Coach who is available to work with individuals on a one-to-one basis across Worcestershire through the Building Better Opportunities Programme.

Each participant has a personal package of support based on their own individual circumstances and needs. By recognising and building on their strengths and abilities, participants will gain the confidence they need to enter the world of employment, training or job searching.

Participants receive help with:  CV Writing; finding vacancies; completing applications; interview techniques; confidence building and much more. Our Job Coach works within the West Mercia Homes Tenancy Sustainment Team, which can also support customers with Welfare benefits, money and energy advice. This provides a total support package, so when a participant finds the job they want, they can accept it and move forward with confidence.

Funding for our job coaches

The Job Coach is funded by the Big Lottery Fund and the European Social Fund as part of the 2014-2020 European Structural and Investment Funds Growth Programme in England. The Department for Work and Pensions is the Managing Authority for the England European Social Fund programme. Established by the European Union, the European Social Fund helps local areas stimulate their economic development by investing in projects which will support skills development, employment and job creation, social inclusion and local community regenerations. For more information visit

Joining the programme

For an informal chat in the first instance call Cathy on 01905 342616 or Esther on 01905 342635 or email

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