We are the Tenancy Plus team based at Family/Optima. We represent a new way of working to make sure you are getting the best from us as your landlord.
We work hard to provide excellent services to our customers and improve our performance.
Birmingham Social Housing Partnership is a partnership of housing associations that work together to improve and influence how housing is delivered in Birmingham.
We've delivered a wide range of services and projects designed to improve your quality of life and help you to live successfully in your home and community.
We work with a wide variety of people with varying support needs.
Our Chief Operating Officer explains how the Tenant Support and Wellbeing service helps residents
The programme will give all tenants access to everything from telephone counselling to financial advice
We’ve worked in partnership with Groundwork West Midlands to secure funding
We have struck a deal with the Matrix Housing Partnership to deliver 680 homes.
Devices can be used by anyone to save a life
Ida B Wells stayed at Gough Road – which is now the site of the community centre. She was giving talks opposing lynching in the UK