Stronger together – Family Housing (Birmingham) and Optima Community Association are now delivering a joint service to their customers across the West Midlands and Warwickshire.
Tenancy Plus
We are the Tenancy Plus team based at Family/Optima. We represent a new way of working to make sure you are getting the best from us as your landlord.
Get involved
We’re committed to providing opportunities for our customers to have their say in how our services are delivered.
Performance
We work hard to provide excellent services to our customers and improve our performance.
BSHP
Birmingham Social Housing Partnership is a partnership of housing associations that work together to improve and influence how housing is delivered in Birmingham.
Stronger Together, the latest news from Family and Optima
Fire safety in our high-rise blocks
We follow a very strict system to ensure the safety of our customers and we have a continuous programme of updating fire safety measures.
Fundraisers go Gung-Ho! and exceed charity target
A Birmingham housing team have been busy fundraising over the last two months and have raised a fantastic £3,670 for Cancer Research UK.
Family Optima home surveys
Over the summer we are completing 5,000 home surveys across WM Housing Group to ensure our properties remain safe and desirable to live in.
Tackling tenancy fraud in Birmingham
A woman was handed a community order for 12 months
Housing boss part of intrepid team taking on Birmingham’s Gung-Ho! charity challenge
A Birmingham housing boss will be part of an intrepid team of staff taking on the world’s biggest inflatable obstacle course in aid of charity.
Family Optima job and skills fair
Join us on Friday 3 March at St Thomas House.