Stronger together – Family Housing (Birmingham) and Optima Community Association are now delivering a joint service to their customers across the West Midlands and Warwickshire.
We are the Tenancy Plus team based at Family/Optima. We represent a new way of working to make sure you are getting the best from us as your landlord.
We work hard to provide excellent services to our customers and improve our performance.
Birmingham Social Housing Partnership is a partnership of housing associations that work together to improve and influence how housing is delivered in Birmingham.
We've delivered a wide range of services and projects designed to improve your quality of life and help you to live successfully in your home and community.
We work with a wide variety of people with varying support needs.
New development director to lead our expanding housebuilding programme.
Customer thanks Sean’s heroic life-saving actions
What we are doing
Watch our video to see what the role is like.
How to fix it
What to do in an emergency and preventing burst pipes during freezing conditions.