We are the Tenancy Plus team based at Family/Optima. We represent a new way of working to make sure you are getting the best from us as your landlord.
We work hard to provide excellent services to our customers and improve our performance.
Birmingham Social Housing Partnership is a partnership of housing associations that work together to improve and influence how housing is delivered in Birmingham.
We've delivered a wide range of services and projects designed to improve your quality of life and help you to live successfully in your home and community.
We work with a wide variety of people with varying support needs.
30-year- old Selena Ellis is a communities project co-ordinator, for Birmingham based Family Housing Association and Optima Community Association.
Our new customer service centre launched on Monday 21 September.
Stained glass style displays created by children living in Lee Bank, Birmingham, have transformed a housing association’s office space.
Residents living in two of the largest publicly-owned tower blocks in Europe are enjoying more comfortable and cost-effective homes, thanks to the work of an affordable housing provider.
North Solihull is set to receive a boost of new affordable homes thanks to the work of a Midlands-based housing association.
An area of Sutton Coldfield that was once a magnet for anti-social behaviour has been given a new lease of life, thanks to the efforts of local residents and their housing provider.