The National Housing Federation (NHF) has launched a campaign urging political parties to commit to a long-term national plan to solve the housing crisis which would support thousands of households in the West Midlands. Many families are in desperate need of a safe, suitable and affordable home and we are backing the campaign, alongside several […]

Citizen adds more features to its self-service portal, My Account, offering customers a more convenient way to manage their tenancy.   The portal, first launched 10 years ago, and rebranded five years ago, offers customers the choice to pay rent, view their rent account, raise queries, and manage their repair bookings, online.    Frances, a Citizen […]