Free your time, get online

We’re encouraging our customers to get online and use our My Account service to manage their account with us. We’re sending a copy of your user name with your password following later. Use the service at any time to view your balance, make a

payment, request repairs, update your personal details or give us some feedback.

When you log in to your ‘My Account’ for the first time it will ask you to change your password.


As well as making it easier to use our services, going online opens up a world of exciting opportunities.

Go to to find out how the internet can help you.

  • shop for bargains
  • apply for jobs
  • find the best energy deals
  • claim for benefits