HomeWorks Trade Engineer, Sean Cochrane, was going about his daily work as usual on Monday 8 January 2018 when he noticed one of our customers standing in her doorway of her flat who seemed to be trying to get his attention, but was unable to speak.
Sean immediately noticed how poorly she seemed to be so he sat her down and urgently called for an ambulance. He could see that her face was starting to droop, she was slurring her words and he knew that time was critical.
Fortunately emergency services were quick to arrive and Sean helped the ambulance crew into the flat so they could give her emergency treatment and take her to hospital.
After receiving medical attention we received a message from the customer as she wanted to make sure that Sean was recognised for his actions as both her and her family can’t thank him enough.
She got very emotional talking about Sean as she had been advised that without his quick thinking there was a very good chance she would have passed away. She said she remembers Sean’s kind words and his constant reassurance that he would not leave her until she was being cared for by emergency services. Sean had also made sure her property was all secure before leaving for the hospital and passed the keys onto the ambulance crew.
Well done to Sean for his heroic actions. Our customer can’t stress enough how his caring nature was of great comfort to her when she couldn’t have felt more alone.
Sean Cochrane, HomeWorks Multi Trade Engineer
WM Housing Group
Can you spot the signs of a stroke?
- Face – Can the person smile? Has their face fallen on one side?
- Arms – Can the person raise both arms and keep them there?
- Speech – Can the person speak clearly and understand what you say? Is their speech slurred?
- Time – If you see any of these three signs, it’s time to call 999.