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Welcome to Citizen

This year WM Housing Group, including Whitefriars Housing, West Mercia Homes, Family Housing Association and Optima Community Association are becoming one, new organisation: Citizen.

For us this is much more than just a rebrand, it is a fundamental change for our organisation.

Latest
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Consumer regulation standards go live in April

Social housing landlords are now required to meet standards set by the Regulator of Social Housing (RSH). In September 2023, we told you about the changes that the regulator was proposing to the Consumer Standards to ensure that tenants live in safe, quality homes, have choice and protection, and can hold landlords to account.   The […]

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The latest round of the Citizen Local Fund is open

The first round of the Citizen Local fund for 2024 has opened and you have the chance to apply for up to £3,000. The fund is for projects and initiatives which promote and support wellbeing, reduce isolation and enhance local areas. Customers living in our communities can apply for a slice of the £50,000 funding […]