Whitefriars tackles fuel poverty with Towers Talks

(Centre) Tonya Hodges, Whitefriars Customer Involvement Officer giving advice to two Whitefriars customers, Diane Powell and Mark Hill.


Wednesday, ?11 February 2015 

Whitefriars Housing residents are being urged to drop in at a Towers Talks this Saturday for the chance to save on their utility bills and tackle fuel poverty. 

Residents will be given an energy ‘health check’ to make sure they are on the cheapest energy tariff and help to switch supplier if they are not.

Opportunities to save on their water bills, advice on the best use of storage heaters and checking eligibility for grants are amongst some of the help on offer.

80 residents have received help through the scheme and Whitefriars is keen to encourage more.

Tonya Hodge, Customer Involvement Officer at Whitefriars said: “Addressing fuel poverty and the environmental impact of energy usage is a priority for everyone right now, and it’s great that Whitefriars are supporting their tenants to do this.  

“One resident who attended a Towers Talks at Longfield House in Bell Green found out that they can apply for the £140 Warm Homes Discount off their heating bill, and another arranged for Severn Trent to visit them to fit a water meter, which could save them £100 per year. 

“It really does pay to drop into one of our Towers Talks sessions if you can.”

Households are considered by the government to be in fuel poverty if they have to spend more than 10% of their household income on fuel.

In 2013 Coventry Council estimated that 21per cent of households in Coventry – 28,000 homes – are deemed to be in fuel poverty compared with the national average of 19 per cent. 

The Towers Talks project is supported by Severn Trent and National Energy Advice. 

Residents at Samuel Vale House, St Nicholas Street, are the next in line to be visited by the Towers Talks team on Saturday 14 February at 11am followed by Nauls Mill House, Falkener House, Meadow House and  William Batchelor House over the following weeks.

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